Never Miss Another Important Business Call
Daptly AI Receptionist answers calls 24/7, captures leads, schedules appointments, routes callers, transfers conversations to your team, and connects call outcomes with your business systems.
Built around your business, your workflows, and the way your team actually handles customers.
Missed Calls Become Missed Opportunities
Customers often call while your team is helping someone else, after business hours, or during periods of high call volume. When those calls reach voicemail or go unanswered, valuable enquiries can disappear before your team has a chance to respond.
Daptly AI Receptionist provides an immediate first response while keeping your team available for conversations that require human attention.
More Than an Answering Service
Answer Business Calls
Respond to incoming calls using configured greetings, approved business knowledge, and call-handling rules.
Capture Lead Information
Collect names, contact details, service interests, locations, requirements, and other approved information.
Schedule Appointments
Check supported availability and help callers book consultations, appointments, demos, or services.
Route Calls Intelligently
Understand caller intent and route conversations according to department, location, urgency, hours, or configured workflow rules.
Transfer to Your Team
Transfer callers to staff when requested or when the conversation requires human attention.
Connect Business Systems
Create or update CRM records, record outcomes, trigger workflows, send notifications, and connect to approved systems.
How Your AI Receptionist Works
Answer
Your AI Receptionist answers using your configured greeting, voice, business hours, and business rules.
Understand
It identifies why the customer is calling and collects the information needed for that enquiry.
Take Action
It can capture a lead, schedule an appointment, route the call, transfer the caller, or trigger an approved connected workflow.
Update Your Team
Call outcomes and structured information can be sent to your CRM or other connected systems so your team knows what happened and what should happen next.
Keep the Business Number Your Customers Already Know
In many implementations, you do not need to change or port your existing business number. Calls can be forwarded to your Daptly AI Receptionist for all calls, after-hours calls, unanswered calls, or overflow situations.
This allows businesses to introduce AI call handling without changing the phone number customers already use.
More advanced telephony, number porting, SIP, and enterprise phone-system integration can be evaluated where appropriate.
AI Handles the First Response. Your Team Handles What Matters Most.
Daptly designs the call workflow so AI supports your staff instead of isolating customers from them. Approved transfers, routing rules, appointment logic, and connected updates keep people in the process whenever human attention is needed.
Connected to the Systems Your Business Already Uses
CRM
Booking & Calendars
Supported calendar and appointment-booking systems.
Phone Systems
Business Software
Built for Businesses Where Every Call Matters
Workflows, requirements, and compliance considerations vary by industry and implementation.
From Your Existing Phone Workflow to a Working AI Receptionist
Discovery
Review call types, customer questions, business hours, staff routing, systems, appointment requirements, and escalation rules.
Conversation Design
Configure greetings, approved knowledge, qualification questions, routing, voice behavior, and handoff rules.
Integration
Connect supported CRM, booking, telephony, APIs, or business systems.
Test & Launch
Test common scenarios, edge cases, transfers, booking, information capture, and failure handling.
Optimize
Review outcomes and improve knowledge, routing, workflows, and automation as requirements evolve.
AI Receptionist Plans
Choose a starting package based on your call handling and integration requirements. Final pricing depends on call volume, workflow complexity, integrations, and implementation requirements.
$1,500 one-time
For small businesses that need reliable AI call coverage and structured lead capture.
- 24/7 AI call answering
- Custom business greeting
- Approved business knowledge
- Lead and caller information capture
- Basic call routing
- Call outcomes / summaries
- After-hours handling
- Managed Daptly platform
- Standard ongoing support
$2,500 one-time
For businesses that want their AI Receptionist connected to sales, scheduling, and customer workflows.
- Everything in Starter
- Appointment booking
- Human call transfers
- CRM integration
- Advanced lead capture
- Department routing
- After-hours and overflow logic
- Workflow notifications
- Customer-information synchronization
- Ongoing AI workflow optimization
- Enhanced implementation support
$1,099 / month
Starting at $4,000
For organizations requiring advanced routing, integrations, departments, and automation.
- Everything in Growth
- Advanced CRM workflows
- API integrations
- Multiple departments / routing paths
- Advanced qualification logic
- Custom business workflows
- Complex booking requirements
- Deeper system integration
- Advanced automation
- Appropriate priority support
Implementation: Custom
For multi-location, high-volume, or complex business environments.
- Multi-location workflows
- Complex routing
- Advanced integrations
- Enterprise telephony / SIP options
- Customer-owned telephony options
- Dedicated architecture where required
- Custom reporting
- Custom workflows
- Custom support requirements
Pricing shown is a starting point and excludes applicable taxes. Final pricing depends on call volume, telephone requirements, integrations, workflow complexity, and implementation scope. Usage allowances and additional usage pricing are confirmed before launch.
What Professional Implementation Includes
The implementation fee covers the structured work required to turn your call-handling requirements into a tested, connected AI Receptionist rather than a generic answering tool.
- Discovery and call-flow mapping
- AI Receptionist configuration
- Greeting and voice setup
- Business knowledge configuration
- Lead-capture logic
- Department routing
- Transfer rules
- Appointment configuration where included
- CRM / integration configuration where included
- Telephony setup
- Testing
- Launch
- Initial optimization
You Don’t Need to Become an AI or Telecom Expert
Daptly manages the AI Receptionist platform, configuration, integrations, and ongoing operation for you. For standard deployments, we can provision and manage the required telephony infrastructure while your business keeps using the phone number customers already know.
Enterprise customers may use different telephony arrangements where appropriate.
AI Receptionist FAQs
Can we keep our existing business number?
Yes. In many implementations your existing number can remain with your current provider and appropriate calls can be forwarded to the Daptly AI Receptionist. Porting is not normally required.
Can the AI Receptionist transfer calls to our staff?
Yes. Transfer rules can be configured around departments, staff availability, caller intent, business hours, and approved escalation workflows.
Can it schedule appointments?
Yes, where the required calendar or booking integration is supported and configured.
Can it connect with our CRM?
Daptly can integrate AI Receptionist workflows with platforms such as Zoho, HubSpot, Salesforce, Pipedrive, and supported custom systems depending on project requirements.
Can we use it only after hours?
Yes. AI Receptionist can be configured for after-hours, unanswered-call, overflow, or broader call-handling workflows depending on your phone configuration.
Do we have to replace our phone system?
No. Many businesses use AI Receptionist alongside their existing telephone environment.
Can customers still speak to a person?
Yes. Human transfer and escalation can be configured into the approved workflow.
How much does AI Receptionist cost?
Plans start at $449 CAD per month plus professional implementation starting at $1,500. Final pricing depends on call volume, integrations, telephony, and workflow complexity.
Will we receive a customer portal?
Daptly is developing additional account-management capabilities. Current AI Receptionist implementations are delivered and managed directly by the Daptly team.
Ready to Stop Missing Important Calls?
Tell us how your business currently handles incoming calls and we’ll help determine the right AI Receptionist setup, integrations, and rollout approach.
